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Posted 09 Apr 2021

TLJ partners with Criton

TLJ are proud to announce our partnership with Criton, enabling hotels to offer a fully contactless guest experience, including mobile check-in and Mobile Key.

Edinburgh-based Criton offers an award-winning guest engagement and integrations platform which, when combined with TLJ's Mobile Keys tech, allows hotels to reduce touchpoints, save the cost and hassle of traditional key cards and streamline operations by enabling guests to use their smartphone to check-in and access their room.

Using the booking confirmation details, guests can retrieve their reservation using the custom-branded hotel app, process check-in without having to wait in a queue at reception and head straight to the room shown in the app.

While ensuring peace of mind and unrivalled convenience for the guest, the system offers major benefits for the hotelier. With mobile keys the locks are 'virtually online', meaning hotel management have access to a real-time audit trail. This brings visibility for things like low-battery notifications, and usage tracking for how and when each key was used to open a door.

Luke Martin, TLJ's Chief Technical Officer, said:

It has been our pleasure to work with Criton on developing an integrated solution that we believe benefits guests and hotel operators equally. We live in a contactless, digital world and for hotels to confidently meet the expectations of their guests in this area gives them a real competitive advantage. We hope to continue working with Criton to evolve this solution as the technology develops apace.

Julie Grieve, Founder and CEO of Criton, added:

Integrating systems has been one of our top priorities and I am delighted that our platform now fully integrates with TLJ Access Control which offers innovative access management solutions globally. I am thrilled that together, Criton and TLJ, will enable more properties worldwide offer mobile-first solutions that are now vital for operators to save costs and streamline their operations and for guests to maintain social distance and reduce physical touchpoints.

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